 Ordering
This page contains information on the
various ways to order (both online and through traditional means e.g. post
and fax). Please click on a link below:
Hassle Free Online
Ordering!
Our shopping basket takes the hassle out of
ordering - it remembers what you've ordered as you move around our site,
and automatically calculates the cost.
If you wish to learn about the traditional
means of ordering (post, phone and fax) please click
here, otherwise please read on for our 5 step guide to using our
online shopping basket:
1. Find your product
You can browse our product pages by
clicking on the "Buy Pheromones" link in the left hand
side menu.
2. Read about it
Once you reach the product page of the item
you are thinking of buying, you will be able to find out its price and
information about it.
3. Select it
When you've found what you want, click the "Add
to basket" button to put it in your "Shopping
Basket". Don't worry - putting something in your basket
does not mean you have bought it. The Shopping Basket page saves a list of
the items you're interested in, until you want to go ahead and order - you
can continue adding products if you wish by clicking on the "Continue
Shopping" button - to view your shopping basket contents again,
simply click the "View basket" button at the top of the
page.
When you're happy with what you've chosen
on the shopping basket page, click the "Complete Order"
button to begin ordering.
4. Buy it
When you are happy with the contents of
your basket, you'll need to let us know where you want us to deliver your
purchase and how you want it sending. You then tell us how you would like
to pay. We welcome the following forms of credit card payment: Visa,
MasterCard, Delta and Switch. Any information provided on our secure
order form is SECURE and safe from unauthorised viewing - check for
the solid key or lock symbol at the bottom of the window. The information
you enter is encrypted using SSL before transmission over the internet.
Encryption means that each letter and digit is randomly scrambled into
over a sextillion possible combinations. Our security certificate is
issued by Thawte.
When you have finished filling in your
details you can then click on the "Verify Order" button
to review the information you've just given.
5.
Deliver it
Next you'll have a chance to check your
order details - remember, if you're not happy or have changed your mind,
you can alter any part of your order by clicking on the "Make
Changes" button at the bottom of the page.
When you are happy to continue, click the "Submit
Order for Processing" button to send your order to us. As soon as
we receive this, we'll send you an e-mail confirming the details of your
order (if you've provided us with an email address). You can then look
forward to receiving your order!
If you have any queries over an order
you've made don't hesitate to ring us on 08700 110 570 or email us
at orderqueries@dash.uk.com.
To view our Returns
Policy click here.
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Traditional
ordering
If you wish, you can order via traditional
means i.e. phone, fax or post. We accept credit card ( Visa, MasterCard,
Discover and Switch), Cheques and Postal Orders.
To order by any of these means simply make
a note of the product details (name, code and price) then do one of the
following:
- Phone:
You can be assured of a really
great service from our dedicated team of sales advisors
- call us today on 08700 110 570. Have your Credit, Switch or
Debit Card to hand. You will be guided swiftly and smoothly through
the ordering process. Your goods will arrive in a few days. We are
open 9-5, Mon-Fri with an answering service available at all other
times.
- Fax:
Fax your order through on 08700
110 877 making sure to include the relevant product details, your
name, address (including Postcode) and Credit Card details including
expiry date and issue number (if you are using a Switch card).
- Post:
Please address orders by post to Dash
Publishing, (Dept O)
P O Box 22, Plymouth. PL9 0YU. Please make any cheques or
postal orders payable to our holding company "Dash Publishing
Ltd". Please note that we allow cheques to clear before
we despatch your order.
To view our Privacy
statement please click
here.
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Should you for ANY reason not be absolutely
delighted with the quality of your order we offer a NO QUIBBLE, 7
DAY MONEY BACK GUARANTEE on all unused/unworn products. Any unused
goods returned to us within a week of arrival will get a full refund,
credit note or exchange. This is above and beyond your statutory rights -
you really can order with confidence!
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