Delivery
and Returns
If an order reaches us before 2:30 pm it
will be usually despatched the same day.
UK Delivery
Standard postage and packaging is £3.95
per order. By default our videos and DVD's are sent out by Royal Mail 2nd
Class Postage with delivery usually taking about 2-3 days. This can be
upgraded to 1st Class or next day Delivery for an additional cost when you
checkout. All
items are sent under plain cover in safety sealed jiffy
bags.
Overseas Delivery
We are happy to fill orders from
overseas. We accept Credit Card Payment, International Money
Orders (Pounds Sterling drawn on UK Bank) or Cash (Pounds
Sterling).
Same day despatch is assured with
these payment methods. There is a postage surcharge of £5.95
for delivery to European destinations and £10.95 for Rest
of World destinations. We cannot be responsible for any
import duties that your order may incur nor for confiscation by
Customs in certain countries.
Credit Card Discretion
and Security
Your credit card will be charged in the
name of our processing agents "Global Health Ltd". We can only deliver to the card holders
address. If you want an order sent elsewhere it is best to pay with cash
or a Postal Order.
Currency Conversion
For up-to-date currency exchange
rates please take a look at The
Universal Currency Converter.
Returns
We offer a 7 day money back guarantee on
any faulty videos or DVD's returned to us within a week of arrival. This entitles
you to an exchange. This does not affect your statutory rights.
PLEASE NOTE:
All our videos and DVD's are in UK format i.e. PAL (video) and
Region 2 (DVD) so won't play on US video and DVD systems.
|